Service Request - Walden Pond Apartment Homes
New users, please see instructions below
To register online to access the Resident Portal, please follow these steps:
- Select Pay Online or Service Request.
- Follow the link to the Resident Portal with RentCafe.
- Under the Sign In button select Click here to register.
- Fill in all the required information. Note: You will use your phone number or Registration number (if provided) to identify your account.
- View the Terms and Conditions and select Accept.
- Click Register.
- An email will be sent to you with a request to verify your account. It is REQUIRED that you verify your account prior to being able to log-in to the Resident Portal.
If you are unable to register because of an invalid name, phone number or email address OR if you do not receive a verification email please call the Management Office for assistance.
Please note that online payments may take up to thirty (30 days) to draft. Please confirm receipt of your initial payment(s) made through the Resident Portal with the Management Office.